Billing Options

 GVEA offers standard billing for all members. Under standard billing procedures, an account is billed based on the prior month’s usage.

Rolling Average Billing image

In addition, GVEA offers the following billing options for residential members. These programs help to even out electric bill payments, preventing drastic changes – even in the coldest months.

Levelized Budget Billing

The Levelized Budget Billing Plan is designed to eliminate extremely high or low bills that you may receive throughout the calendar year by providing a fixed amount due each month. The fixed payment amount shall be reevaluated each April (or as necessary) from a review of the member’s previous usage. 

How does it work?

GVEA will periodically review your account to compare actual bills with budget payments. The fixed monthly amount may be raised or lowered if the review reveals a variation of 10 percent or more over or under anticipated seasonally adjusted billings.

If the annual review in April reveals that a member has a balance (over/under), the balance will be added to or subtracted from the average monthly bill in 12 equal installments. Once enrolled, members will automatically be re-enrolled into the Levelized Budget Billing Plan each April.

How can I qualify for the Levelized Budget Billing Plan?

All residential members of GVEA who are current with their bills and have been a member for at least one year at the same service location are eligible to participate in the Levelized Budget Billing Plan.

Rolling Average Billing

Residential members may enroll in Rolling Average Billing at any time. This plan is based on a rolling 12-month average, which helps smooth out the dramatic changes in your monthly bills.

How does it work? 

This plan is based on a rolling 12-month average and is designed to provide more consistent and predictable monthly bills by managing the impact of seasonal usage and fuel price variations. You will likely still see seasonal changes to your bills, but the plan helps smooth out the dramatic changes allowing you to pay approximately an average amount (not a fixed amount) each month.  

Once enrolled, members will remain in the Rolling Average Billing program until they close the account or notify GVEA that they no longer want to continue in the Rolling Average Billing program. 

Here’s an example:

 Rolling Average Billing

There are certain eligibility requirements. Contact our Member Services department if you have questions: 907-452-1151 (Option 2) or submit our Contact Form.

Updating Payment Info

Credit Cards

It’s important to keep your payment information up-to-date.

Here are some reasons you may need to update your payment information:

  • Received a new credit card in the mail
  • Credit card was compromised
  • New bank account
  • New credit card billing information

To update your payment information, you can:

  • Call our Cash & Capital Credits Dept at 907-452-1151
  • Fill out a new auto pay application:
  • Use the form on the back of your bill
  • If you are enrolled in the GV E-Bill system, simply sign in and update your billing information online