What is the Levelized Budget Billing Plan?

The Levelized Budget Billing Plan is designed to eliminate extremely high or low bills that you may receive throughout the calendar year by providing a fixed amount due each month, with a "settle-up" month each April. The fixed payment amount shall be determined each April from a review of the member's previous 12-month usage.

How does it work?

In order to help avoid a large "settle-up" amount, GVEA will periodically review your account to compare actual bills with budget payments. The fixed monthly amount may be raised (or lowered) if the review reveals a variation of 10 percent or more over (or under) anticipated seasonally adjusted billings.

If the annual review in April reveals that a member has a balance (over/under), the balance will be added to (or subtracted from) the average monthly bill in 12 equal installments. Once enrolled, members will automatically be re-enrolled into the Levelized Budget Billing Plan each April.

How can I qualify for the Levelized Budget Billing Plan?

All residential members of GVEA who are current with their bills and have been a member for at least one year at the same service location are eligible to participate in the Levelized Budget Billing Plan.

For more information, please contact Member Services at 907-452-1151 or ms@gvea.com

Updating Payment Info

creditcardsIt's important to keep your payment information up-to-date.

Here are some reasons you may need to update your payment information:

  • Received a new credit card in the mail
  • Credit card was compromised
  • New bank account
  • New credit card billing information

To update your payment information, you can:

  • Call our Cash & Capital Credits Dept at 907-452-1151
  • Fill out a new auto pay application:
  • Use the form on the back of your bill
  • If you are enrolled in the GV E-Bill system, simply sign in and update your billing information online

 

Charges and Fees

The following list represents some of the most common fees and charges, which have been approved by the Regulatory Commission of Alaska (RCA) and became effective May 1, 2007. Please contact any of GVEA's offices for a complete listing.

CONNECT CHARGES

  • Scheduled (all zones):  $20

Zone 1

  • Same Day (prior to 3:30pm):  $45
  • Same Day (after 3:30pm):  $160

       Please contact our Member Services Dept. for a quote, as each location may vary.

 RECONNECT CHARGES

  • Scheduled (all zones): $51

Zone 1:

  • Same Day (prior to 3:30pm):  $91
  • Same Day (after 3:30pm):  $284

       Please contact our Member Services Dept. for a quote, as each location may vary.

ZONE SCHEDULE

  • Zone 1:  All areas within 25 miles from any GVEA Member Services office.
    • Service is scheduled for the next business day, provided the order was received by 5:00pm the previous business day. 
  • Zone 2:  Locations that are 25 to 50 miles from any GVEA Member Services office.
    • Service is scheduled for Mondays and Thursdays, provided the order is recieved by 5:00pm the previous business day.
  • Zone 3:  Any location that's more than 50 miles from any GVEA Member Services office.
    • Service is scheduled within five (5) business days that an order is received.

NOTICE DELIVERY / COLLECTION FEE

  • First Notice:  $5
  • Second Notice:  $32

LATE PAYMENT FEE - Residential and small general service (GS1)

  • Greater of $2 or 10.5% per annum

DISHONORED PAYMENT

  • Check:  $28
  • Debit / Credit Card:  $5

 

Payment Options

Now More Ways to Pay Your Bill:

  • Online ... GV E-Bill
  • Mobile App - NEW
  • Automated Phone System
  • More...

Power Outages

    Outage Information

    - Outage Map

    - Account Maintenance Form

    - Generator Booklet

    - Resources 

 

 

 

 

 

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