Outages - 2015

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Monday, Feb. 23, 2015

8:15pm - power has been restored to folks in the Chena Marina, Chena Hills and Chena Pump areas. Crews found and removed a tree in the line along Chena Small Tracts Rd. This 45 minute outage affected approx. 1700 members.

Sunday, Feb. 22, 2015

1am to 3am - approximately 25 members in the Clay Street area experienced and outage due to a tree in the line. 

 Saturday, Feb. 21, 2015 - 11:40 pm update

11:40pm - power was restored to members affected by a half hour outage due to equipment failure on a power pole near the Mattress Ranch on Old Steese Hwy. This outage would have been longer due to the repairs needed but crews were able to isolate the power pole and rerouted power to this area.

 Saturday, Feb. 21, 2015 - 2:45 pm Healy update

2:45pm - power has been restored all members. Crews found down wire behind the Denali RV Park. It appears high winds contributed to an insulator failure. Thanks for your patience during this outage.

2pm - power has been restored to all but 95 folks. Once the crews finish patrolling a section of line these folks should have power as well.

1pm update - crews are still patrolling lines in the area. Call 452-1151 for an update or if you know what could be the cause of this outage.

9am - power outage for 585 folks in the Healy area. Crews have been dispatched and will patrol lines. The outage is affecting the area from the Rex Bridge to Denali Park. Please call 452-1151 if you know the cause of this outage or for updates. We appreciate your patience and help.  

Thursday, Feb. 12, 2015 - 3 pm update

3pm - power has been restored. Crews found a tree in the power line on Redmond near Doyle. Only 484 folks were affected due to the location of the tree.

2pm - outage in an area that serves two sides of the Chena River in the North Pole area. Some of the major roads are Holmes Rd, Ridge Lp, Orion, Canaro, Redmond, Lakloey Subd. We have crews patrolling this area looking for the cause. Call 452-1151 if you know what may have caused this outage. Please do not tie up phone lines to report this outage – only call if you have info on the cause of this outage or if you are experiencing an outage in another area. If you are affected by this outage, you should expect that it could take up to 2 hours to find the problem and then make repairs. We appreciate your patience and help. We’ll keep you updated as we have new information.


Wednesday, Jan. 7, 2015 - 1:30pm update

Transformer replacement was complete at noon; all members should have power restored.

Wednesday, Jan. 7, 2015 - 11:08am update

Two homes still without power. A bad transformer is the cause and repairs are underway.

Wednesday, Jan. 7, 2015 - 9am update

Power was restored to 52 folks in University West this morning at 8:57am. Two crews worked this outage that began at 5:11am. The cause is undetermined at this time.

Generator Booklet

Outage Kit

Because we live in an extreme climate, it's a good idea to keep an emergency outage kit on hand.

Steps to Restoring Power