Customer Service Survey Begins March 18

GVEA has hired National Rural Electric Cooperative Association’s (NRECA) Market Research Services to conduct a brief phone survey of GVEA’s members. The confidential survey will be focused on customer service and should only take a few minutes of your time.

  • The survey will begin on Monday, March 18. It’s anticipated that the survey will be completed by Friday, March 22.
  • The calling times will be from 5:00 pm to 8:30 pm.

The NRECA callers will identify themselves as calling on behalf of GVEA. If requested, a number will be provided if the member would like to verify the legitimacy of the call.

Should you receive a survey call, GVEA sincerely appreciates your participation. The data assembled will be beneficial, as we continuously strive to achieve our mission:

  • GVEA’s Mission: Recognizing GVEA’s importance to the economic, environmental and social viability of our communities, the Cooperative’s mission is to safely provide its member-owners with reliable electric service, quality customer service and innovative energy solutions at fair and reasonable prices.  

(Posted to GVEA's Blog on Mar 15, 2019.)

Payment Options

Now More Ways to Pay Your Bill:

  • Online ... GV E-Bill
  • Mobile App 
  • Automated Phone System
  • Payment Kiosk ... NEW!
  • More...

Power Outages

    Outage Information

    - Outage Map

    - Account Maintenance Form

    - Generator Booklet

    - Resources 

 

 

 

 

 

GVEA Digital Media

Blog logo Facebook icon youtube logo-square small ruralite

- - - - - - - - - - - - - - - - - - - - - - - - - - - -

PowerToUseLess